PENTA GAME Co., Ltd. Privacy Policy

PENTA GAME Co., Ltd. ("Company", "PENTA GAME") respects your privacy and is committed to protecting your personal data in accordance with applicable personal information protection laws, including the Personal Information Protection Act of the Republic of Korea and other global standards. This Privacy Policy details how we handle, process, and protect your information across our games and related services ("Service").

1. Scope & Categories of Data We Process

The Company does not require user registration and does not directly collect or store your personally identifiable information (such as name, email, or phone number) on its own servers. However, during your use of the Service, certain non-identifying data may be generated automatically or collected through integrated third-party platforms.

2. Third-Party Services, MMP, & Ad-Tracking Policies

To analyze game performance, attribute marketing campaigns, and deliver relevant advertisements, we integrate third-party Software Development Kits (SDKs) into our Service. These third parties process anonymized technical metadata (such as device IDs and app session logs) under their respective policies:

3. Children's Privacy

  1. If a minor (under 14 in South Korea, or under 13 under global standards) uses the Service, PENTA GAME processes the service scope either under parental/guardian consent or strictly enforces age-appropriate non-targeted ad experiences complying with COPPA guidelines and storefront family policies.
  2. If you believe we have inadvertently processed data of a child without verifiable parental consent, please contact us immediately (help@pentagame.co.kr) so we can proceed with deletion of such information without delay.

4. Use of Location Data

PENTA GAME and its integrated partners may collect and use general, non-precise location markers (such as IP-based country and language settings) on an anonymous basis. This data is exclusively utilized to localize game contents, deliver country-specific language packs, and optimize service quality.

5. Sharing & Disclosure

We do not sell, rent, or trade your data with third parties. Sharing only occurs under the following narrow criteria:

  1. With your explicit, affirmative consent.
  2. When required by law or to respond to legitimate judicial/investigative requests.
  3. When necessary to protect the safety, rights, or property of PENTA GAME and its users.
  4. As part of corporate mergers, acquisitions, liquidations, or asset transfers (notifying you beforehand as allowed by law).

6. Data Retention & Destruction

  1. The Company destroys user-provided support information immediately after resolving the corresponding inquiry.
  2. Digital files are permanently erased utilizing techniques that prevent recovery. Printed physical documents are shredded.
  3. Certain consumer logs, billing dispute records, and legal inquiry files are held separately under statutory storage mandates (for up to 3 years under the Electronic Commerce Act) before final destruction.

7. Data Security Measures

We adopt reasonable technical safeguards (such as HTTPS traffic encryption) to protect data transmissions against breach or unauthorized disclosure. However, no data system can be 100% secure, and the security of your platform logins remains under Google/Apple's platform architectures.

8. Privacy Contact & Officer Info

You can contact our Privacy Officer to exercise your right to access, inspect, or delete personal inquiries or data at any time. We respond to and process requests promptly:

9. Modifications

This policy is subject to updates. In the event of material policy changes, we will notify users through in-game notifications or linked website updates at least 7 days prior to enforcement.

Date of Announcement: July 15, 2026

Date of Enforcement: July 22, 2026